Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life

The Salesforce Technical Lead will support Global Commercial Office (GCO) Sales Enablement initiatives across the Americas, serving MS, CV, NS Operating Units, as well as Remote Sales and Enterprise Account teams. This role provides hands-on technical leadership to design, develop, and stabilize scalable Salesforce CRM solutions. The position is key to enabling standardized, cost-effective delivery while driving execution excellence and intelligent selling capabilities.

Responsibilities may include the following and other duties may be assigned:

• Responsible for evaluating and designing, developing or modifying programs for internal functional areas including finance, human resources, and marketing.

• Analyze existing programs and/or formulate logic for new systems.

• Develop system design documentation (including GUI design, if required), perform coding, and test/debug programs.

• Create ad hoc or bolt-on programs for integrations or functional business teams as needed.

• Develop conversion and system implementation plans.

• Prepare and obtain approval of system and programming documentation.

• Recommend changes in development, maintenance, and system standards.

• Train users in system enhancements and modifications.

• Provide patch and software upgrades to existing systems as required.

• Correct program errors, prepare operating instructions, compile documentation for program support.

• Analyze system capabilities to resolve questions of program intent, output requirements, input data acquisition, programming techniques, and controls.

• Works closely with functional users to enhance and maintain programs.

Required Knowledge and Experience:

• Overall 7 years of IT experience with Bachelor’s degree in Engineering, MCA, or MSc.

• Strong hands-on experience in Salesforce platform (Sales Cloud, Service Cloud, etc.).

• Expertise in Apex, Lightning Web Components (LWC), Visualforce, and integrations (REST/SOAP APIs).

• Proven experience in Salesforce architecture and solution design.

• Experience working in large-scale, global CRM implementations.

• Strong understanding of data models, security, and performance optimization in Salesforce.

• Ability to work with cross-functional and geographically distributed teams.

• Excellent problem-solving and stakeholder management skills.

 

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

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Recruitment Fraud Alert 

We are aware of phishing scams targeting job seekers. Please keep the following in mind: 

Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses. 

Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate. 

If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments. 

If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at [email protected]. 

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Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
 

 

 

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).