Job Description:

Designation / Title	Senior Support Engineer
Experience (Years)	6- 10 Year
Joining Location	Customer Site / India
About Quick Heal	Quick Heal Technologies Ltd, founded in 1995 and headquartered in Pune, is India’s leading listed cybersecurity solutions provider with 23 offices and 1,000+ professionals. Through its enterprise arm Seqrite, the company delivers cutting-edge Zero Trust solutions to secure endpoints, data, networks, and users across industries and geographies. Seqrite Labs powers its offerings with advanced threat research, intelligence, and real-time detection. Notably, Seqrite secured ISRO’s command & control center during the Chandrayaan 3 mission. Its services division provides consulting to corporates, PSUs, government, and law enforcement agencies worldwide. Core Purpose: Innovate to simplify digital security Vision: To be trusted globally as a cybersecurity leader Mission: Empower teams to solve business problems Seqrite stands out as a purpose-led organization that invests in people, fosters innovation, and offers opportunities to work on new technologies while building a safer digital world.
Job Summary (A brief overview of the role, its purpose, and key responsibilities.)	Own the on-site implementation and operationalization of DPDP / DPDPA privacy capabilities, combining privacy-domain knowledge with hands-on technology deployment, integration, workflow automation and troubleshooting. Act as the primary technical bridge among the customer, Privacy / Legal, Information Security, IT, Seqrite implementation teams and product engineering. Enable data discovery, consent and rights workflows, retention controls, reporting and measurable compliance outcomes through a stable, auditable and integrated privacy platform.
Job Responsibilities (The key tasks and duties you will be expected to perform in this role.)	• Interpret DPDP / DPDPA and relevant GDPR requirements; conduct current-state assessments, privacy control gap analysis, data-flow discovery and requirement traceability. • Translate privacy requirements into solution architecture, configuration specifications, implementation plans and acceptance criteria; support DPIA / PIA, RoPA, evidence collection and audit readiness. • Install, configure, harden, upgrade and maintain privacy technology across development, test, staging and production environments. • Configure data discovery, classification, inventory, mapping, consent / notice management, rights-request fulfilment, retention and deletion workflows. • Integrate privacy platforms with databases, file repositories, SaaS applications, identity providers, email, ticketing, SIEM, DLP and enterprise portals; execute SIT, UAT, security testing, cutover and rollback. • Develop secure APIs, connectors, adapters, scripts, workflow extensions, validation rules, reports and automation; perform code reviews, testing, secure coding and release packaging. • Troubleshoot application, API, database, authentication and deployment issues; perform RCA and implement sustainable fixes. • Own customer-site coordination, progress / risk reporting, product-engineering escalations, administrator training, SOPs, runbooks, documentation, audits and critical incidents within agreed SLAs.
Must Have Skills (The essential skills and expertise required to succeed in this role.)	• 4-5 years of relevant experience in privacy engineering, privacy technology, data protection implementation, GRC technology or enterprise application integration. • Practical exposure to GDPR and India DPDPA / DPDP, including privacy principles, consent, data-principal rights, data inventory, retention and audit evidence. • Hands-on implementation experience with privacy, data governance, data discovery, consent, DSAR, DLP or compliance automation platforms. • Hands-on coding / scripting capability for APIs, connectors, automation jobs, reports and integration utilities. • Working knowledge of REST / JSON APIs, OAuth 2.0, SAML, OpenID Connect, webhooks, SDKs, ETL patterns and enterprise integration troubleshooting. • Working knowledge of SQL and enterprise databases such as Oracle, Microsoft SQL Server, PostgreSQL or MySQL. • Exposure to cloud / container fundamentals, IAM / PAM, DLP, SIEM, SOAR, EDR / XDR, encryption, vulnerability management and monitoring tools. • Windows Server and Linux administration, certificates, proxies, DNS, firewalls, service accounts and log analysis. • Secure SDLC, OWASP principles, secrets management, audit logging, unit / integration testing, API testing and technical documentation. • Bachelor's degree in Computer Science, IT, Cybersecurity, Information Security, Engineering or equivalent; strong written and verbal communication.
Nice / Good to have skills (Additional skills that are not mandatory but give you an added advantage in this role.)	• CIPP/E and CIPT certifications; CIPM, CDPSE, ISO/IEC 27701 or ISO/IEC 27001 are preferred. • Experience with Python, Java, C#/.NET, JavaScript / TypeScript, PowerShell or shell scripting. • Experience with Microsoft Azure, AWS or GCP, Docker / Kubernetes, Git, CI/CD, release automation and rollback planning. • Power BI or equivalent dashboards, advanced Excel, operational metrics, audit evidence and executive status reporting. • Customer-site implementation experience with strong stakeholder coordination, documentation, knowledge transfer and structured RCA.

Job Description:

Designation / Title	Senior Support Engineer
Experience (Years)	6- 10 Year
Joining Location	Customer Site / India
About Quick Heal	Quick Heal Technologies Ltd, founded in 1995 and headquartered in Pune, is India’s leading listed cybersecurity solutions provider with 23 offices and 1,000+ professionals. Through its enterprise arm Seqrite, the company delivers cutting-edge Zero Trust solutions to secure endpoints, data, networks, and users across industries and geographies. Seqrite Labs powers its offerings with advanced threat research, intelligence, and real-time detection. Notably, Seqrite secured ISRO’s command & control center during the Chandrayaan 3 mission. Its services division provides consulting to corporates, PSUs, government, and law enforcement agencies worldwide. Core Purpose: Innovate to simplify digital security Vision: To be trusted globally as a cybersecurity leader Mission: Empower teams to solve business problems Seqrite stands out as a purpose-led organization that invests in people, fosters innovation, and offers opportunities to work on new technologies while building a safer digital world.
Job Summary (A brief overview of the role, its purpose, and key responsibilities.)	Own the on-site implementation and operationalization of DPDP / DPDPA privacy capabilities, combining privacy-domain knowledge with hands-on technology deployment, integration, workflow automation and troubleshooting. Act as the primary technical bridge among the customer, Privacy / Legal, Information Security, IT, Seqrite implementation teams and product engineering. Enable data discovery, consent and rights workflows, retention controls, reporting and measurable compliance outcomes through a stable, auditable and integrated privacy platform.
Job Responsibilities (The key tasks and duties you will be expected to perform in this role.)	• Interpret DPDP / DPDPA and relevant GDPR requirements; conduct current-state assessments, privacy control gap analysis, data-flow discovery and requirement traceability. • Translate privacy requirements into solution architecture, configuration specifications, implementation plans and acceptance criteria; support DPIA / PIA, RoPA, evidence collection and audit readiness. • Install, configure, harden, upgrade and maintain privacy technology across development, test, staging and production environments. • Configure data discovery, classification, inventory, mapping, consent / notice management, rights-request fulfilment, retention and deletion workflows. • Integrate privacy platforms with databases, file repositories, SaaS applications, identity providers, email, ticketing, SIEM, DLP and enterprise portals; execute SIT, UAT, security testing, cutover and rollback. • Develop secure APIs, connectors, adapters, scripts, workflow extensions, validation rules, reports and automation; perform code reviews, testing, secure coding and release packaging. • Troubleshoot application, API, database, authentication and deployment issues; perform RCA and implement sustainable fixes. • Own customer-site coordination, progress / risk reporting, product-engineering escalations, administrator training, SOPs, runbooks, documentation, audits and critical incidents within agreed SLAs.
Must Have Skills (The essential skills and expertise required to succeed in this role.)	• 4-5 years of relevant experience in privacy engineering, privacy technology, data protection implementation, GRC technology or enterprise application integration. • Practical exposure to GDPR and India DPDPA / DPDP, including privacy principles, consent, data-principal rights, data inventory, retention and audit evidence. • Hands-on implementation experience with privacy, data governance, data discovery, consent, DSAR, DLP or compliance automation platforms. • Hands-on coding / scripting capability for APIs, connectors, automation jobs, reports and integration utilities. • Working knowledge of REST / JSON APIs, OAuth 2.0, SAML, OpenID Connect, webhooks, SDKs, ETL patterns and enterprise integration troubleshooting. • Working knowledge of SQL and enterprise databases such as Oracle, Microsoft SQL Server, PostgreSQL or MySQL. • Exposure to cloud / container fundamentals, IAM / PAM, DLP, SIEM, SOAR, EDR / XDR, encryption, vulnerability management and monitoring tools. • Windows Server and Linux administration, certificates, proxies, DNS, firewalls, service accounts and log analysis. • Secure SDLC, OWASP principles, secrets management, audit logging, unit / integration testing, API testing and technical documentation. • Bachelor's degree in Computer Science, IT, Cybersecurity, Information Security, Engineering or equivalent; strong written and verbal communication.
Nice / Good to have skills (Additional skills that are not mandatory but give you an added advantage in this role.)	• CIPP/E and CIPT certifications; CIPM, CDPSE, ISO/IEC 27701 or ISO/IEC 27001 are preferred. • Experience with Python, Java, C#/.NET, JavaScript / TypeScript, PowerShell or shell scripting. • Experience with Microsoft Azure, AWS or GCP, Docker / Kubernetes, Git, CI/CD, release automation and rollback planning. • Power BI or equivalent dashboards, advanced Excel, operational metrics, audit evidence and executive status reporting. • Customer-site implementation experience with strong stakeholder coordination, documentation, knowledge transfer and structured RCA.

Senior Support Engineer

What we know about this role

Skills required

Job description

Get tomorrow's jobs before you have to search

Someone shared one job with you. ASAI keeps finding the rest.

Senior Support Engineer

What we know about this role

Skills required

Job description

Get tomorrow's jobs before you have to search

Someone shared one job with you. ASAI keeps finding the rest.