Infrastructure DevOps Engineer Senior 1

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

Develops and implements technical standards, procedures, and techniques for the resolution of Enterprise IT system problems to ensure maximum application availability and performance.   Develop proof of concepts architecture for application and automation initiatives. Drives new ideas and innovative solutions to resolve problems.  Engages with other engineering teams to improve the lifecycle of services on our platforms. Collaborates with other IT and non-IT related professionals such as Developers, Architects, Project Managers, Business Analysts, and business leaders.  RSM has an opportunity for a highly motivated DevOps Engineer who has a passion for orchestrating site resiliency and DevOps standards/technologies.  You will work alongside our top-notch IT professionals supporting RSM’s modern information technology infrastructure.  You’ll be a leading member of a team who is responsible for the delivery and management of consumable technologies, processes, and integrations to bolster RSM lines of business and their respective portfolios.  Outside of your team, you’ll collaborate with Enterprise Solutions Developers, IT Architecture Engineers, line-of-business (LOB) professionals as well as other IT professionals to automate and streamline IT business operations and processes.  You’ll be challenged to create innovative solutions to legacy and cloud compute as well as new concepts, ideas, and continuous process improvement. You will demonstrate and maintain high standards while fostering a proactive, efficient, and service-oriented work environment.  Communication and professionalism are paramount as you will be representing RSM Technical Services to effectively engage with technical and business leadership as well as external providers of IT services.  You will also use all your abilities to explain solutions and complex issues while demonstrating the ability to lead and impart knowledge effectively to other team members.

Orchestrates public and private cloud infrastructure utilizing automation and continuously improving the process. Automate and accelerate the testing, release, and deployment cycles through authored scripts for configuration and provisioning.  Achieve maximum system automation and integration through Infrastructure as Code (IaC), Web Services and scripting technologies and tools. Develop and employ continuous delivery system practices via cloud services and infrastructure. Execute and automate Continuous Integrations pipelines for various development projects using a core suite of tools. Monitors, scales, and optimizes distributed services in the cloud infrastructure.  Integrates closely with enterprise solution development teams on identifying, problem solving and resolving issues that impact software releases and service delivery.

Provides direct support of enterprise infrastructure including cloud computing solutions, Enterprise Service Integrations, Azure Service Bus and Azure Data Factory.  Orchestrates compute legacy environments.   Configures and Integrates custom and 3rd party applications and add-ons.  Regular review of alerts, logs, and performance. Works with end-users, Microsoft Support, and other vendors in resolution of support issues as needed.

Participates in scheduled and unscheduled weekend/after-hours system maintenance and support.  Performs rotational on-call duty.

TECHNICAL SKILLS

• Ability to use and implement automation tools, processes and IaC
• Management of Public Cloud Offerings (IaaS, SaaS, PaaS, O365, ADO)
• Microsoft Windows and Non-WinOS such as Linux Server administration
• Troubleshooting of complex distributed environments
• Strong performance tuning expertise
• Azure Data Integration Technology
• Scripting Skills (PowerShell, Terraform and other IaC languages)
• Azure Service Bus and Azure Data Factory
• Public Cloud Data Technology

EDUCATION/CERTIFICATIONS

Preferred: Bachelor's degree in computer science, Software Engineering, Information Systems, equivalent work history/experience or working towards achieving a degree.

EXPERIENCE

• Strong knowledge of IT infrastructure, network and directory services required
• 4-6 years - IaC Technologies leveraging Terraform (eg. ADO, Pipelines, Git, YAML)
• 4-5 years - Orchestration and containerization using Kubernetes
• 4-6 years - Azure Public Cloud Solutions
• Azure Data Integration Technologies (Azure Service Bus/Azure Data Factory)
• Agile Methodology, Site Reliability Engineering and ITIL framework
• API Integration of infrastructure systems such as Azure, ServiceNow, Active Directory, Thycotic Secret Server.
• Identity Management SSO/MFA is a plus
• SQL and structure Data Platform Experience is a plus

LEADERSHIP/SOFT SKILLS

• Experience in team collaboration – Required
• Excellent written and oral presentation skills – Required
• Exceptional analytical and process development skills - Required

At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/india.html.  

RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.  

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at [email protected].