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100MS

IT Engineer - AI Agents (Healthcare)

Bengaluru · Mid Level

Older listing - lower visibility likelyVerified listingPosted 293d ago

Applicants who checked fit first are 3.1× more likely to hear back

Your match scoreCalculated · locked
86Overall
64Skills
97Experience

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What we know about this role

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LOW

100MS is showing limited hiring activity lately. Expect slight delayed response.

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First 72 hours

Window passed - posted 293d ago

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Not a repost

The first time we've seen this listing - it hasn't been closed and reopened.

Skills required

15 listed
Azure Active DirectoryPrior AuthorizationMicrosoft Intune (Mobile Device Management Software)Microsoft 365Desktop SupportDevice ManagementWindows SoftwareJamf+7 more
Azure Active DirectoryPrior AuthorizationMicrosoft Intune (Mobile Device Management Software)Microsoft 365Desktop Support

You almost certainly match several of these already. Unlock your skill map to see the matches, the gaps, and what to fix first.

Job description

About Us

100ms is building AI agents that automate complex patient access workflows in U.S. healthcare — starting with benefits verification, prior authorization, and referral intake in specialty pharmacy.

We're looking for a skilled IT Engineer to manage our multi-platform environment spanning Windows and macOS devices, ensuring seamless device setup, security compliance, and world-class end-user support.


What You'll Do
  • Configure and deploy Windows laptops and desktops using Microsoft Intune and Autopilot for zero-touch deployment.
  • Set up and manage MacBooks using Apple Business Manager (ABM), Automated Device Enrollment (ADE), and Jamf Pro/Kandji.
  • Install, configure, and troubleshoot Microsoft 365 applications (Outlook, Teams, OneDrive, SharePoint) across platforms.
  • Administer Azure Active Directory (Entra ID) for identity management, conditional access, and SSO configuration.
  • Configure device security settings, including BitLocker (Windows) and FileVault (macOS) encryption.
  • Manage Microsoft 365 licenses, group policies, and compliance policies across the organisation.
  • Provide Level 2 technical support for hardware and software issues on both Windows and Mac devices.
  • Troubleshoot connectivity issues, including VPN, Wi-Fi, and network configurations.
  • Write PowerShell scripts (Windows) and shell scripts (macOS) for automation and bulk operations.
  • Maintain accurate IT asset inventory and manage device lifecycle from procurement to disposal.
  • Document troubleshooting procedures and maintain knowledge base articles for the team.
  • Collaborate with IT, HR, and other teams to ensure smooth onboarding and offboarding experiences.


    • Who Can Apply
  • Bachelor's degree in Information Technology, Computer Science, or equivalent practical experience.3+ years of experience in IT desktop support or systems administration.
  • Strong expertise in Microsoft 365 administration (Exchange Online, Teams, SharePoint, OneDrive).Proficiency with Azure Active Directory (Entra ID) and identity/access management.
  • Hands-on experience with Microsoft Intune and Windows Autopilot for device management.
  • Experience managing macOS devices using Jamf Pro, Kandji, Mosyle, or similar MDM solutions.
  • Knowledge of Apple Business Manager (ABM) and Automated Device Enrollment (ADE).
  • Proficiency in Windows 10/11 and macOS (Ventura, Sonoma) troubleshooting and administration.
  • Understanding of PowerShell and Bash/Zsh scripting for automation.Experience with ticketing systems such as ServiceNow, Jira, or Freshservice.
  • Strong problem-solving skills and ability to work on complex, ambiguous technical issues.
  • Excellent communication skills with a customer-focused mindset.


    • Good to Have
  • Microsoft certifications: MS-102 (Microsoft 365 Administrator), MD-102 (Endpoint Administrator), or AZ-104 (Azure Administrator).Apple certifications: Apple Certified Support Professional (ACSP) or Apple Certified IT Professional (ACIT).Jamf certifications: Jamf Certified Associate or Jamf Certified Admin.
  • Experience with SCCM/MECM for Windows software deployment.
  • Familiarity with Munki, AutoPkg, or Homebrew for Mac software management.
  • Experience with hybrid Azure AD environments and Mac-Azure AD integration.
  • Knowledge of security frameworks and compliance standards (ISO 27001, SOC 2).Experience supporting remote and hybrid workforces.
  • Understanding of Apple Silicon (M1/M2/M3/M4) architecture and compatibility considerations.A growth mindset and openness to learning new technologies.


    • Why 100ms
  • Competitive salary and performance bonuses.
  • Comprehensive health, dental, and vision insurance.
  • Professional development and certification sponsorship (Microsoft & Apple).Flexible work arrangements with hybrid/remote options.
  • Modern tech stack and collaborative work environment.
  • Opportunity to grow as an individual contributor or team lead.


    • Additional Information
  • At 100ms, we place a strong emphasis on in-office presence to promote collaboration and strengthen company culture. Under the current policy, employees are expected to work from the office at least three days a week—Tuesday, Wednesday, and Friday—as an essential part of their role.


    • Website
  • https://www.100ms.ai/

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    Two ways in

    Applicants who checked fit first are 3.1× more likely to hear back

    Your match scoreCalculated · locked
    86Overall
    64Skills
    97Experience

    Your score for this role already exists

    ASAI compared this JD against 41 signals - skills, seniority, domain, stack overlap etc. Add a resume and it unlocks in about 30 seconds.

    No credit card · 1 tap with Google

    Free · no signup

    Get tomorrow's jobs before you have to search

    Daily job drops, skill trends and free resources - posted straight to the group. Leave any time.

    Join WhatsAppJoin Telegram

    No spam. Just jobs and resources.

    Why people use ASAI

    Someone shared one job with you. ASAI keeps finding the rest.

    • Scored, not searched. Every role ranked against your actual profile.

    • Alerts as often as hourly. Reach new roles while the pile is still small.

    • Skill gaps, spelled out. See exactly which requirements you don't meet yet.

    • Verified jobs, only. Say no to ghost jobs. Your time deserves respect.

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