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Brillio

Service Cloud Architect - R01526359

Bengaluru · Staff/Principal

Older listing - lower visibility likelyVerified listingPosted 1209d ago

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Your match scoreCalculated · locked
86Overall
64Skills
97Experience

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What we know about this role

Hiring pulse

HIGH

Brillio is actively reviewing profiles and moving candidates through the pipeline right now.

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First 72 hours

Window passed - posted 1209d ago

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Not a repost

The first time we've seen this listing - it hasn't been closed and reopened.

Skills required

8 listed
Digital TechnologyDesign ThinkingCase ManagementLoad BalancingWorkforce ManagementNetsuiteFourGen Computer-Aided Software Engineering (CASE) ToolsSalesforce.Com
Digital TechnologyDesign ThinkingCase ManagementLoad BalancingWorkforce Management

You almost certainly match several of these already. Unlock your skill map to see the matches, the gaps, and what to fix first.

Job description

About Brillio:

Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption. Brillio, renowned for its world-class professionals, referred to as "Brillians", distinguishes itself through their capacity to seamlessly integrate cutting-edge digital and design thinking skills with an unwavering dedication to client satisfaction.
Brillio takes pride in its status as an employer of choice, consistently attracting the most exceptional and talented individuals due to its unwavering emphasis on contemporary, groundbreaking technologies, and exclusive digital projects. Brillio's relentless commitment to providing an exceptional experience to its Brillians and nurturing their full potential consistently garners them the Great Place to Work® certification year after year.

Netsuite Solution Architect


Job requirements
  • Must have :
  • Omni channel implementation
  • Live agent
  • Entire case management and case warming approaches
  • Case load balancing issue and solution handlings
  • CTI and telephony implmentation
  • Workforce management
  • Basics of einstein
  • Nice to have :
  • Advanced einstien
  • Enhancing client, support user and end client experience
  • Inter communication with architects of other teams before and after proposing a solution
  • Calm and cool and should have lot of patience for issue handling
  • General skills :
  • Salesforce best practices
  • salesforce architectural practices and limitations
  • 360 degree view implementation
  • Integrations with other systems (handling and proposing solution)
  • conga composer

  • Specialization:
  • Salesforce Service Cloud : Architect

  • Know more about Brillio:
  • PPE: https://www.brillio.com/platform-and-product-engineering/
  • DAE: https://www.brillio.com/services-data-analytics/
  • CES: https://www.brillio.com/services-customer-experience-services/
  • DI: https://www.brillio.com/services-digital-infrastructure/
  • Know what it’s like to work and grow at Brillio: https://www.brillio.com/join-us/

  • Equal Employment Opportunity Declaration
  • EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity/National Origin
  • #LI-UV1


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    Two ways in

    Applicants who checked fit first are 3.1× more likely to hear back

    Your match scoreCalculated · locked
    86Overall
    64Skills
    97Experience

    Your score for this role already exists

    ASAI compared this JD against 41 signals - skills, seniority, domain, stack overlap etc. Add a resume and it unlocks in about 30 seconds.

    No credit card · 1 tap with Google

    Free · no signup

    Get tomorrow's jobs before you have to search

    Daily job drops, skill trends and free resources - posted straight to the group. Leave any time.

    Join WhatsAppJoin Telegram

    No spam. Just jobs and resources.

    Why people use ASAI

    Someone shared one job with you. ASAI keeps finding the rest.

    • Scored, not searched. Every role ranked against your actual profile.

    • Alerts as often as hourly. Reach new roles while the pile is still small.

    • Skill gaps, spelled out. See exactly which requirements you don't meet yet.

    • Verified jobs, only. Say no to ghost jobs. Your time deserves respect.

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