Job description

We are seeking a highly skilled and innovative Lead Salesforce Developer to join our dynamic team. The ideal candidate will possess deep expertise in Salesforce development, Integration, architecture, and a proven track record of implementing intelligent, self-optimizing systems. This is a unique opportunity to shape the future of our customer engagement and operational efficiency using cutting-edge technology.

As a key member of the Business Technology and Transformation (BTT) team, this Lead Salesforce Developer will partner with Product Managers, architects, and engineering leadership to architect and deploy cross-engineering solutions. You will play a foundational role in executing Toast's strategic roadmap, driving the platform's evolution through technical excellence and forward-thinking innovation.

Key Responsibilities

Salesforce Architecture & Development: Lead the design, development, and implementation of complex, scalable solutions within the Salesforce platform (Sales Cloud, Salesforce CPQ, Service Cloud, etc.) using Apex, Lightning Web Components (LWC), Visualforce, and other Salesforce technologies. Salesforce CPQ configuration and implementation.Deep understanding of the nuances within the Quote-to-Cash domain. Salesforce Integration Patterns and technologies for integrating with upstream/downstream systems

Technical Leadership: Mentor and guide a team of Salesforce developers, conducting code reviews, establishing best practices for Design and Development, and ensuring high-quality, maintainable code. Lead troubleshooting exercise for complex issues
Collaboration: Work closely with Product Managers, Business Analysts, and Stakeholders to translate business requirements into technical specifications and deliver innovative solutions.
Deployment and Governance: Manage release cycles, deployment processes (using tools like Azure DevOps, GitLab, or Copado), and maintain platform health, security, and governance standards.
Stay Current: Continuously research and evaluate new Salesforce features, industry trends, and advancements in AI/Agentic technologies to recommend and implement relevant improvements.
AI Proficiency: Stays current on the AI tools and technologies available, and applies them to meaningfully increase velocity on day-to-day work. Has hands-on experience with at least one AI tool, using it as a regular part of their workflow. Acts as an advocate for AI adoption, and open to exploring new tools and use cases as they emerge. Extends that impact beyond their own work by helping teammates ramp up, sharing tips and workflows, and guiding the team toward broader and more effective AI usage

Required Qualifications

10+ years of Salesforce solution design, architecture, and development experience (Apex, Lightning, Visualforce) in an enterprise environment.

Advanced experience with sharing and security, visibility, data models, Flows, and other Salesforce platform features and components.
Experience with Salesforce Sales Cloud or Service Cloud.
Experience with Salesforce CPQ configuration and implementation, including Product and Pricing Rules.
xExperience with Salesforce discounting, contracts, quote templates, and renewals.
Experience in the Quote-to-Cash domain, preferably with CPQ tools (Salesforce CPQ, Conga, or Industry CPQ).
Experience integrating Salesforce with other systems in an enterprise environment.
Experience with middleware technologies (Workato preferred, or equivalent).
Experience leading a team of developers on project and feature delivery.
Advanced understanding of the software development life cycle and Agile methodologies.
Excellent analytical, problem-solving, and decision-making skills.
Ability to work independently and support other team members as needed.
Salesforce Platform Developer I & II certifications required; Salesforce CPQ certification a plus.
Strong stakeholder management and communication skills.
Ability to adapt and learn quickly.
Engineering degree or equivalent educational background required.
Hybrid work model: 2 days per week in office.

Preferred Qualifications

Experience with advanced DevOps practices for Salesforce (CI/CD pipelines, automated testing), version control tools (GitHub) and Copado
Knowledge of data modeling and management in large-scale Salesforce environments.
Experience using Jira or similar

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

How Toast Uses AI in its Hiring Process

Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. We ask that you complete interviews and assessments on your own, without real-time AI tools, recording, or transcription bots, unless we tell you otherwise in advance. To learn more: https://careers.toasttab.com/ai-in-hiring

Our Approach to Hybrid Working

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast

People Are the Secret Ingredient in Our Recipe for Success

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry brings together people with a wide range of backgrounds, experiences, and perspectives, and we value that same breadth at Toast. We strive to build a culture grounded in authenticity, respect, and humility, where every Toaster has a real opportunity to grow, contribute, and do their best work—raising the bar in delivering exceptional experiences for our customers and each other.

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected].

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