TechOps Engineer
Gurgaon · Mid Level
Applicants who checked fit first are 3.1× more likely to hear back
Your score for this role already exists
ASAI compared this JD against 41 signals - skills, seniority, domain, stack overlap etc. Add a resume and it unlocks in about 30 seconds.
No credit card · 1 tap with Google
What we know about this role
MEDIUM
Ocrolus Inc. is reviewing applications at a steady pace. Expect a standard response time as they evaluate the current pool.
First 72 hours
Window passed - posted 42d agoEarly applicants get seen before the pile builds.
Not a repost
The first time we've seen this listing - it hasn't been closed and reopened.
Skills required
13 listedYou almost certainly match several of these already. Unlock your skill map to see the matches, the gaps, and what to fix first.
Job description
Come build at the intersection of AI and fintech. At Ocrolus, we’re on a mission to help lenders automate workflows with confidence—streamlining how financial institutions evaluate borrowers and enabling faster, more accurate lending decisions.
Our AI workflow and analytics platform for lenders is trusted at scale, processing nearly one million credit applications every month across small business, mortgage, and consumer lending. By integrating state-of-the-art open- and closed-source AI models with our human-in-the-loop verification engine, Ocrolus captures data from financial documents with over 99% accuracy. Thanks to our advanced fraud detection and comprehensive cash flow and income analytics, our customers achieve greater efficiency in risk management, and provide expanded access to credit—ultimately creating a more inclusive financial system.
Trusted by more than 400 customers—including industry leaders like Better Mortgage, Brex, Enova, Nova Credit, PayPal, Plaid, SoFi, and Square—Ocrolus stands at the forefront of AI innovation in fintech. Join us, and help redefine how the world’s most innovative lenders do business.
As a TechOps (IT) Engineer, your role will be critical to maintaining a stable, reliable technical infrastructure. You will be responsible for monitoring the organization's systems, networks, and hardware to ensure they operate optimally and remain available to users.
What you'll do:
- Monitor and troubleshoot the organization's systems, networks, and applications to ensure optimal performance and availability.
- Proactively identify and resolve technical issues, incidents, and outages to minimize downtime and ensure a seamless user experience.
- Perform system administration tasks, including server configuration, maintenance, and upgrades.
- Conduct software and asset inventory audits and take appropriate actions to protect the organization's infrastructure and data.
- Develop the documentation, including system configurations, processes, and procedures.
- Collaborate with external vendors and service providers to troubleshoot and resolve technical issues.
- Evaluate and recommend new technologies, tools, and processes to improve system performance, scalability, and reliability.
What you will bring:
- 3 to 5 years of proven experience as an IT Engineer
- Excellent problem-solving and troubleshooting skills;
- Strong communication and collaboration skills.
- Working experience in ticketing systems (Jira); networking systems like firewalls, switches, and servers (Squid/PXE); SaaS applications (Google Workspace, Jumpcloud, Cloudflare, etc.)
- Proficiency in Windows, Linux environments, and scripting
- Strong knowledge of systems administration, networking, and IT infrastructure
- Comfortable working in shifts on a rotational basis to provide 24/7 support
- Experience with cloud platforms (e.g., AWS, GCP) is a plus.
- Experience in handling CCTV and Biometrics is a plus.
Life at Ocrolus
We’re a team of builders, thinkers, and problem solvers who care deeply about our mission — and each other. As a fast-growing, remote-first company, we offer an environment where you can grow your skills, take ownership of your work, and make a meaningful impact.
Our culture is grounded in four core values:
Empathy – Understand and serve with compassion
Curiosity – Explore new ideas and question the status quo
Humility – Listen, be grounded, and remain open-minded
Ownership – Love what you do, work hard, and deliver excellence
We believe diverse perspectives drive better outcomes. That’s why we’re committed to fostering an inclusive workplace where everyone has a seat at the table, regardless of race, gender, gender identity, age, disability, national origin, or any other protected characteristic.
We look forward to building the future of lending together.
Free · no signup
Get tomorrow's jobs before you have to search
Daily job drops, skill trends and free resources - posted straight to the group. Leave any time.
No spam. Just jobs and resources.
Why people use ASAI
Someone shared one job with you. ASAI keeps finding the rest.
Scored, not searched. Every role ranked against your actual profile.
Alerts as often as hourly. Reach new roles while the pile is still small.
Skill gaps, spelled out. See exactly which requirements you don't meet yet.
Verified jobs, only. Say no to ghost jobs. Your time deserves respect.