Who are we?

Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.

Summary

We are seeking an experienced Senior Cloud Platform Engineer to architect, build, and maintain next-generation AWS cloud platform. This role combines deep technical expertise in Information Security, Identity and Access Management, cloud architecture, networks, and DevOps practices while ensuring platform reliability, security, and operational excellence. Periodic international travel may be required.

How will you contribute?

Platform Architecture (40%)

Design and Implementation of cloud network architectures, primarily in AWS

Advanced level understanding of VPCs, subnets routing, and Transit Gateways

Implement and manage core AWS networking services such as Route 53, Direct Connect, and VPNs

Optimize network performance for high availability

Ensure multi-tenant isolation and resource management

Identify and design system security requirements using security best practices and compliance requirements

Advanced understanding of NACLs and Security Groups

Develop standard operating procedures and protocols

Advanced understanding of IPAM and DNS

Monitor and troubleshoot network issues

Design and implementation of hybrid cloud connectivity solutions

Create and maintain comprehensive architectural diagrams

Lead security incidents involving cloud network systems

Architect high-availability solutions ensuring business continuity and disaster recovery

Optimize platform performance and resource utilization across environments

Define integration patterns for microservices architectures

Infrastructure Automation (40%)

Develop and maintain infrastructure as code using Terraform for AWS resources

Implement GitOps workflows

Build and maintain CI/CD pipelines for automated deployment

Automate routine operational tasks using shell scripting

Manage backup and recovery procedures across the platform

Operations & Observability (20%)

Design and implement monitoring solutions using Prometheus and DataDog

Create and maintain alerting systems and dashboards

Lead troubleshooting of complex platform issues related to networks

Participate in on-call rotation

Maintain operational documentation and runbooks

What will you bring?

Programming & Scripting

Cloud & Infrastructure

Kubernetes

Docker

AWS services

DevOps & Tools

Git

Terraform

Development Practices

Continuous integration/deployment

Code review processes

Performance optimization

Jenkins

Network firewall

Hub & Spoke model

Transit Gateways

Professional Qualifications

Bachelor's/master’s in computer science or related field

Minimum of six years’ experience in a Platforms Engineer or Site Reliability Engineering role utilizing the AWS platform

Preference to AWS certification for Advanced Networking - Specialty Certification

Strong system design skills

Impact & Opportunity

Influence technical architecture decisions

Build scalable enterprise solutions

Contribute to open-source projects

What do we offer?

We value our people and offer a competitive salary along with company bonus

Strong maternity and paternity scheme

A workplace pension scheme

Take what you need holiday package

Private medical insurance

Dental plan

Group life assurance

Group income protection

Employee assistance programme

A monthly wellness allowance

Adoption assistance

Stock options

Don't meet every requirement? Apply anyway! We value diverse candidates and encourage applications, even if you don't perfectly match the job description. Studies have shown that some strong candidates may self-select out of the interview process prematurely, at Smarsh we encourage an inclusive, high-performing environment.

Smarsh is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Smarsh invites all qualified interested applicants to apply for career opportunities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Including frequency of functions.

About our culture

Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world’s leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.