Role: Senior AI Engineer

Location: Hyderabad, India (Hybrid)
Department: Product Development

About the Role
GHX is building a cutting-edge LLM-powered document understanding platform focused on classification, structured data extraction, and intelligent orchestration at scale.
This is a high-impact AI engineering role where you will own the full lifecycle—from problem framing to production deployment. Initially, you will focus on prompt engineering and evaluation systems, building the quality foundation for AI performance. Over time, the role expands into agent orchestration, system architecture, and migration of rule-based systems to LLM-driven pipelines. A strong foundation in software engineering (5+ years) is essential. This role demands engineering rigor across both traditional system design and AI system behavior.

Core Responsibilities
1. Prompt Engineering

Design prompts for diverse document classification and extraction tasks
Treat prompts as formal specifications (precise, structured, and edge-case-aware)
Develop few-shot, chain-of-thought, and structured output templates
Manage prompt lifecycle: versioning, testing, and rollback

2. LLM Output Evaluation

Create and maintain ground truth datasets
Build automated evaluation pipelines (precision, recall, field-level accuracy)
Identify and resolve conceptually incorrect outputs despite surface correctness

3. AI Agent Orchestration

Design multi-agent workflows for document processing
Implement tool-use patterns and integrate MCP servers
Optimize orchestration for scale and efficiency

4. Software Engineering

Develop production-grade APIs and backend services
Apply Clean Architecture / DDD principles
Write maintainable, testable Python code
Contribute to CI/CD, deployment, and observability systems

5. Stakeholder Collaboration

Act as a bridge between business stakeholders and AI systems
Translate product requirements into technical architectures
Communicate system behavior, limitations, and quality metrics clearly

Required Skills & Experience

5+ years of software engineering experience (Python preferred)
Advanced prompt engineering and LLM evaluation expertise
Experience with ground truth dataset design
Hands-on experience with LLM APIs (OpenAI, Anthropic, Azure AI)
AI agent orchestration experience
Strong understanding of Clean Architecture / DDD principles
REST API development
Version control (Git), CI/CD practices, containerization
Experience with AWS or similar cloud platforms

Role Evolution
Now (0–6 months): Prompt Engineering & Evaluation

Design and refine prompts for classification and data extraction
Build ground truth datasets and evaluation pipelines
Establish accuracy benchmarks and quality baselines

Mid-Term (6–12 months): Agent Orchestration & Pipeline Design

Develop multi-agent document processing pipelines
Integrate MCP-based tools and external service interfaces
Orchestrate parallel AI workflows

Long-Term (12+ months): Platform Architecture & Ownership

Own the end-to-end document intelligence architecture
Lead migration from rule-based to LLM-powered systems
Define engineering standards and best practices

GHX: It's the way you do business in healthcare
Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes.

GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions.

It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Colorado, with additional offices in Europe.

Disclaimer
Global Healthcare Exchange, LLC and its North American subsidiaries (collectively, “GHX”) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. This EEO policy applies to all terms, conditions, and privileges of employment, including hiring, training and development, promotion, transfer, compensation, benefits, educational assistance, termination, layoffs, social and recreational programs, and retirement.GHX believes that employees should be provided with a working environment which enables each employee to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. GHX expects and requires the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere. Improper interference with the ability of GHX’s employees to perform their expected job duties is absolutely not tolerated.

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