Tech Ops Engineering II-SUPPORT SERVICES-CTO - In House Engineering
India · Entry Level
Applicants who checked fit first are 3.1× more likely to hear back
Your score for this role already exists
ASAI compared this JD against 41 signals - skills, seniority, domain, stack overlap etc. Add a resume and it unlocks in about 30 seconds.
No credit card · 1 tap with Google
What we know about this role
HIGH
Kotak is actively reviewing profiles and moving candidates through the pipeline right now.
First 72 hours
Window passed - posted 10d agoEarly applicants get seen before the pile builds.
Reposted role
This role was posted earlier, closed, and has now reopened - the company is accepting candidates again.
First posted Aug 18, 2026
Skills required
15 listedYou almost certainly match several of these already. Unlock your skill map to see the matches, the gaps, and what to fix first.
Job description
Domain Experience (Good to Have)
Investments / Wealth platforms: Mutual Funds, Demat, and Wealth Portfolio Reporting
Understanding of financial transactions and reconciliation
Incident & Problem Management:
- Lead resolution of P1/P2 incidents with end-to-end ownership
- Conduct detailed Root Cause Analysis (RCA) and implement preventive fixes
- Drive MTTR reduction and eliminate repeat incidents
- Manage major incident calls and stakeholder communication
Application Stability & Monitoring:
- Ensure 99.9%+ uptime of critical investment applications
- Proactively monitor applications using tools like AppDynamics, Grafana
- Identify and mitigate risks before production impact
Technical Leadership:
- Lead and mentor L1/L2 support teams (total team size 5-8 people)
- Define SOPs, runbooks, and support processes
- Improve overall support efficiency and maturity
Change & Release Management:
- Review and validate production deployments
- Coordinate with Dev/QA teams for smooth releases
- Ensure zero-impact deployments and rollback readiness
Automation & Optimization:
- Drive automation using Shell / PowerShell / Python
- Reduce manual intervention and improve reliability
- Implement SRE practices (alert tuning, self-healing)
Stakeholder Management:
- Act as SPOC for business, vendors, and leadership
- Provide clear and timely communication during incidents
- Ensure SLA adherence and governance
Required Skills
Technical:
- Strong troubleshooting skills in application support environments
- SQL (Oracle / MS SQL )
- Linux/Unix systems/.Net/Java/IIS/Windows
- Monitoring tools: ELK / Grafana
- APIs, batch processing, integrations
Process Knowledge:
- ITIL (Incident, Problem, Change Management)
- DevOps / SRE practices
Tools:
- ServiceNow
- CI/CD basics (preferably Azure Dev Ops)
- Cloud exposure (AWS preferred)
Any Science Graduate
Free · no signup
Get tomorrow's jobs before you have to search
Daily job drops, skill trends and free resources - posted straight to the group. Leave any time.
No spam. Just jobs and resources.
Why people use ASAI
Someone shared one job with you. ASAI keeps finding the rest.
Scored, not searched. Every role ranked against your actual profile.
Alerts as often as hourly. Reach new roles while the pile is still small.
Skill gaps, spelled out. See exactly which requirements you don't meet yet.
Verified jobs, only. Say no to ghost jobs. Your time deserves respect.
Keep browsing