Tech Specialist, Database & Middleware

Job requirements

Experience Range:

2 - 4 years of experience, including at least 2-3 years in operational database support across SQL Server, Azure SQL, PostgreSQL, and Oracle platforms

Key Responsibilities:

Monitor and manage database availability, CPU, memory, and disk utilization alerts to ensure optimal performance and uptime, documenting resolution actions and system status

Administer user accounts by creating, modifying, disabling inactive accounts, resetting passwords, and managing permissions across multiple database platforms, ensuring compliance with security policies

Log, categorize, and prioritize incident tickets, escalating unresolved issues and maintaining accurate worklogs while coordinating with L2 teams for timely resolution

Execute approved scripts, run health checks, restart database services, and generate comprehensive support and audit reports to meet operational and regulatory requirements

Verify backup completion, validate backup job logs, and escalate failed backups to maintain data integrity and business continuity, tracking backup success rates

Review database logs, support failover notifications, and assist with migration and deployment activities to minimize downtime and ensure seamless transitions

Monitor and analyze database growth trends, replication health, and failed maintenance jobs to proactively address system risks and optimize resource utilization

Update and maintain technical knowledge articles and documentation to support operational excellence and facilitate knowledge sharing across the team

Required Skills:

SQL Server administration and troubleshooting

Azure SQL database management and monitoring

PostgreSQL administration and performance tuning

Oracle DBA tasks including user management and backup operations

Database backup and restore processes across multiple platforms

Execution and validation of health check and maintenance scripts

Incident and alert management in enterprise database environments

Database user administration and security best practices

Monitoring tools for CPU, memory, and disk utilization

Generating and interpreting database reports and audit logs

Preferred Skills:

Weblogic or WebSphere administration in enterprise environments

MongoDB, MySQL, or Informix DBA experience

Middleware technologies such as Apache Tomcat and NGINX

Advanced scripting for automation using Oracle PL/SQL or Python

Experience with enterprise integration platforms such as BIZTALK or CFI/MFT

Desired Qualifications:

Bachelor's degree in Computer Science, Information Technology, or a closely related discipline

Microsoft Certified: Azure Database Administrator Associate or Oracle Database Administrator Certified Professional

PostgreSQL or SQL Server administration certification